We deeply respect and prioritize intellectual property rights, including but not limited to copyrights, trademarks, patents, designs, and trade secrets. We are firmly committed to protecting these rights and ensuring the authenticity of all products and images presented on our platform. Nevertheless, given the large volume of items we showcase, occasional unintentional oversights may occur.
If you are the rightful owner of intellectual property, or an authorized agent, and believe that any content displayed on our website infringes upon your rights, we encourage you to reach out to us immediately. We are dedicated to taking prompt action to safeguard your legal interests.
To submit a copyright or trademark complaint, please provide the following information and send it to copyright@seendoor.com:
1. Documentation verifying your identity and confirming that you are the legitimate owner or an authorized representative of the disputed product or content.
2. A clear and detailed description of the intellectual property in question, along with its exact location on our website (including the product URL).
3. Your complete contact information, including your physical address, phone number, and email address, so we can communicate with you effectively.
4. A statement made in good faith affirming that the disputed use of the material is not authorized by you, your agent, or the law.
5. Identification of the intellectual property you believe is being infringed (for example: "XYZ Copyright," "ABC Trademark, Registration No. 123456, Registered on 01/01/2004").
6. For trademark claims, please include the registration number or a link to the official publication, the URL of the infringing content, and any additional documentation demonstrating your ownership or authorization to use the trademark.
Please note that copyright@seendoor.com is intended exclusively for copyright and trademark-related concerns. For any other matters, kindly contact our customer service team. We are committed to promptly resolving any intellectual property issues and ensuring the rights of owners are protected.
We take all legitimate and fair complaints seriously and handle each with the utmost diligence. Please be aware that submitting false or unfounded claims of infringement may result in legal consequences, including liability for damages and legal fees. If you are uncertain whether the material infringes your rights, we recommend seeking professional legal advice before submitting a notice. We appreciate your cooperation in helping us uphold intellectual property rights and look forward to working together to maintain legal compliance.